The SurveyMe App

Wherever and whenever you want feedback, SurveyMe will help you. Its uses are only limited by your imagination! From simple face-to-face customer feedback to helping you test market new ideas, products, or services before you launch, to acting as a lead generation tool or a bespoke loyalty reward system - SurveyMe will help you.

Once you've created your account, you have total control to create new survey questions and edit them whenever you want. Any changes you make to your survey questions or rewards are automatically live within seconds anywhere in the world. Using the free SurveyMe iPhone, iPad, or Android app, respondents can give you feedback 24-7-365 via smart-phones. Or you can email them a free link to your unique survey page or include a link to it on any web page or email.

All feedback is collected in your secure account, which keeps a live score of how many responses you've received. At the touch of a button, responses are collated into easy to read charts reports for you to view online or download. You can also download the raw data for other uses.

SurveyMe works anytime and anywhere you want to collect and transform 'Point of Experience' feedback into decision-ready management information and access it from almost anywhere in the world within 57 seconds! Why not see how easy it is to create your first survey now?

The Classic Problem

• Consumer feedback is often inadequate and out of date by the time the business owners gets to see the results
• To analyse the survey feedback usually takes day or weeks to collate meaning the data could be weeks after the customer was present
• If a customer gives negative feedback you will not be aware of this until weeks after the event leaving the customer with a poor customer expereience
• Analysing data from paper surveys is time consuming and costly (not to mention boring!)
• The typical response rates for online surveys is only between 1-3% due to the time lapse from experience

The SurveyMe Solution

• Real-time, instant 'Point of Experience' feedback from easy-to-use mobile surveys
• The reporting data or insights are available to management withing minutes of a survey being completed
• Due to the surveys being a mobile experience and at the 'Point of Experience', businesses get much higher survey participation rates
• Information you capture on site is more honest, accurate and relevant
• Helps improve service performance day to day as the results can be viewed daily
• Easy to use and edit surveys which are live within seconds
• Surveys are easy and quick for participants to complete therefore providing a better customer experience
• With instant analytics it means that any problems identified are resolved which allow for a higher customer recovery rate
• GPS location sends customers to your survey
• Limits fraud and validates time and date

Reward system drives participation and visits

• Results in higher survey participation rates
• Reward allows customers to gain discounts or other promotional incentives
• Increased interaction with customers prompts repeat business and sales
• Rewards created can be updated and live in minutes

SurveyMe Unique Features

• Ability to simultaneously use as both/either a web survey or a mobile survey with analysis in one convenient place
• Surveys can be delivered any IOS and Android devices 
• Multiple surveys can be given to consumers simultaneously